Shipping Policy
Last updated: 8th January 2026
Thank you for shopping with us! Below is our shipping policy explaining how orders are processed and delivered.
📦 Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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Once your order is processed, it is handed over to our shipping partners.
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You will receive a confirmation email with tracking details once your order is shipped.
🚚 Shipping Time
As we operate on a dropshipping model, products are shipped directly from our suppliers.
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Estimated Delivery Time:
7–20 business days, depending on your location and supplier availability.
Delivery times may vary due to:
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Customs clearance
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Local courier delays
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Weather conditions
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High-demand periods or holidays
🌍 Shipping Locations
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We currently ship to [India / worldwide as applicable]
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Some remote locations may require additional delivery time.
💰 Shipping Charges
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Shipping charges (if applicable) are calculated at checkout.
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Occasionally, we may offer free shipping promotions.
🔍 Order Tracking
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Tracking details will be sent via email once your order has been shipped.
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Tracking updates may take 24–72 hours to reflect after dispatch.
🧾 Customs, Duties & Taxes
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Customs duties, import taxes, or additional charges (if any) are the responsibility of the customer.
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These charges vary by country and are not included in the product price or shipping fee.
📭 Incorrect Address / Failed Delivery
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Please ensure your shipping address is complete and accurate.
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We are not responsible for orders delayed or lost due to incorrect address details.
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Orders returned due to incorrect address may require reshipping charges.
❗ Delayed or Missing Orders
If your order has not arrived within the estimated delivery time:
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Please contact us at [support@trunia.in]
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We will assist you by checking with our suppliers and shipping partners.
📩 Contact Us
For any shipping-related queries, feel free to reach out:
Email: support@trunia.in
Business Hours: 9.00 am to 5.30 pm